Terms of Service

1. Acceptance of Terms

By accessing and using Vikai ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Vikai provides an AI-powered workflow automation platform that enables users to automate repetitive tasks across email, meetings, CRM, and other business tools. The Service includes workflow builders, approval dashboards, analytics, and integrations with third-party applications.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when creating your account
• Maintain the security of your account credentials
• Use the Service in compliance with all applicable laws and regulations
• Review and approve automated actions where required by your workflow configuration
• Not use the Service for any unlawful or prohibited activities
• Not attempt to gain unauthorized access to the Service or related systems

4. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We process customer data only to deliver requested workflows and platform functionality. You retain all rights to your data and can request export or deletion at any time.

5. Subscription and Payment

Vikai offers various subscription plans with different features and pricing. By subscribing to a paid plan:

• You agree to pay all fees associated with your selected plan
• Subscriptions automatically renew unless cancelled before the renewal date
• Refunds are subject to our Refund Policy
• We reserve the right to modify pricing with 30 days notice

6. Service Availability

We strive to maintain 99.95% uptime for the Service. However, we do not guarantee uninterrupted access and may perform scheduled maintenance with advance notice. We are not liable for any downtime or service interruptions.

7. Intellectual Property

All content, features, and functionality of the Service, including but not limited to software, text, graphics, logos, and trademarks, are owned by Vikai and protected by international copyright and trademark laws.

8. Limitation of Liability

To the maximum extent permitted by law, Vikai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

9. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason. You may cancel your subscription at any time through your account settings.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union and the jurisdiction where Vikai is registered, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at: